Reviews
We LOVE Customer Feedback! Share Your Experience!
Reviews
We LOVE Customer Feedback! Share Your Experience!
Our Testimonials
Alicia Whippy
00:56 25 Nov 21
I would have given five stars but the response time for them to set up an appointment or even call me and let me know... that they were busy took two weeks. The technician Randy Dorado was great! Very informative about what was going on with my unit. Showed me lots of photos. He explained to me what was going on… what to expect. He took the time to really check out our system. I wish the call center would have A better response time in the future, because it took two weeks for them to get back to me after I had left a message to set up an appointment. Even to just talk to somebody… thxread more
Emilie Hamilton
03:42 24 Nov 21
Rene was amazing! Showed up early and got the job done instantly. He knew exactly what needed fixing and made sure it... was up and running properly. Definitely recommend this place and tech.read more
SHELBY ALTAMIRANO
01:42 31 Aug 21
After being without AC all weekend Janet worked so hard to have someone out to my house right away and I appreciate her... immensely! It was so hot and we were miserable! Tom arrived promptly and on time, he was super professional, diagnosed my problem and got it fixed and cool air going in less than an hour! He was also so sweet to my pups and let them follow him all around the house! Thank you Janet and Tom! 10/10 recommend Comfort Now!read more
JakeWendy Maruna
17:19 29 Jul 21
We first discovered Comfort Now when our AC went out in 2014. Dustin was a stand up guy and gained our trust... immediately. The install was quit a process, but that team was amazing.Our unit ran into some issues and we called for maintenance. The person I chatted with online to make the appointment was very friendly and helpful. The tech Daniel that came out was professional and great. He gave us the run down of what needed to happen and delivered the bad news that we would be without air for at minimum a week because the part needed was coming from back East. Was troubling news, but we really don’t have a choice. We have been trying to do our best to manage in triple degree weather and still keep our work schedules.We called yesterday for an update to see if there might be a better idea of when it will get fixed, were told that they would call us back. No return call came. We stopped into the company’s office this morning and pretty much got the brush off. I regret that we paid for the parts and service up front, seems now they have the money, they aren’t interested in keeping us up to date on progress. If there isn’t any news they can give at this time, then tell us. But leaving us hanging when we need to figure out a plan if we are going to be without air for another weekend or weeks, isn’t very kind.read more
Wendy Muse
19:52 27 Jul 21
I had some new ducts installed along with a second return and intake. Everyone I have dealt with at Comfort Now has... been very polite, informative, and knowledgeable. John Power and Jason Hanley were extremely helpful. They both gave me good information about my system and how it works. All of the technicians were considerate of my property and did a thorough clean up when they finished their work. I highly recommend Comfort Now.read more
Tracy Easter
04:40 24 Jul 21
Steven was awesome! He took pics of the repairs I needed so I would know what he was doing. Helped me make a plan for... membership & futures needs. My family has asthma & allergies and he showed me how Comfort Now can help filter our home and provide us with better quality air. Thank you!read more
Rick Aquila
17:03 19 Jul 21
During a recent heatwave my AC quit working. I phoned several service companies,Comfort Now was the only one to call... back. The service tech Daniel Badger phoned and arrived early for the appointment. I was impressed with his professionalism and competence. He was a pleasure to work with. I did have a minor issue with the billing/invoice department. But it was pleasantly resolved with any stress. A first rate company with first rate employees.read more
Daniel Kistler
15:18 16 Jun 21
Our AC wasn’t cooling as well as it used to, so Daniel came out to take a look at it. He did a diagnostic of the whole... system, explained what was going on, and gave me a few options for how to fix it. He was able to recharge the system and clean the condenser coil that same visit. Our house is so much cooler and comfortable now! Highly recommended.read more
Diana Compo
18:05 11 Jun 21
I had two different companies under contract to maintain my system. Despite my complaints of the system not cooling... they never found anything. Comfort Now came and quickly found the problem. I cannot say how impressed I was by the quality of service I got. They found the problem and fixed it. Needless to say I have them under contract for service and highly recommend you do the same. Had a service done today and it was awesome. Friendly, professional and efficient, what more can you ask for.read more
Eric Bates
20:20 10 Jun 21
Rene was awesome! He showed up clean professional and on time. He explained what was wrong with the air conditioning... unit to our family. Then promply fixed it. I would definitely recommend this company ASK FOR RENE!!!!! Five star company ***** all the way.Call Comfort Now Air Conditioning!Sincerely,Very satisfied customer :)read more
Jose Acosta
23:45 02 Jun 21
The crew at comfort now continues to deliver great service. Today James and his partner showed up to tune up my AC... unit. They arrived on time very professional and courteous. James walked me through the service he and his partner performed on the AC. Gave me some advice and scheduled my fall tuneup. Great job guys, see you in the fall.read more
Eelao See
01:10 30 May 21
Our AC went out Thursday evening and I called Friday morning to make an appointment to get a diagnostic and they were... able to get someone out that same day within a few hours. Tommy Carroll came on time and helped us fix what needed to be repaired. We had a very great experience with Tommy. He was very professional and got the job done. Will definitely be going through them if needed.read more
Matt Stuemky
16:12 20 May 21
Rene Is extremely professional and thorough. He really took the time to fully analyze and troubleshoot the issues we... have been having with our whole house fan system. He is one of the best technicians I’ve ever worked with. He’s a tremendous asset to your Comfort Now team!read more
yolanda Hawk
04:09 13 May 21
Update to previous review Comfort Now has exchanged the AC Unit previously installed for a bigger unit needed to cool... the size of the house. Now my mom is happy her house is nice and cool. Thank you for making things right! I am going to change my rating to reflect the work completed!Yes you are right I was not a customer but my mother was Celia. I did call your office to resolve this issue but I got nowhere! I had to contact Home Depot and I am still waiting for you to make it right!!! The dollar amount yes absolutely correct for a job not complete!New AC unit installed transitioning from cooler to AC unit only to not include ducting so basically unit is just for looks! So upset and when I called to ask why well apparently that is an additional cost to add ducting after my mother has already been charged 11,000 dollars! Service guy told her it would be another 5,000 dollars are you kidding me!!! Beware if installing a new unit! Make it right!read more
Martha Becerra
23:11 19 Apr 21
Michael Estrada was our tech. He did the spring a/c clean and check up. He was very thorough, taking time to show me... everything he was doing, as well as answering all my questions. He was neat, gloves and mask at all times. Also my husband and I thought he was very respectful and pleasant. I have requested him as our tech when it's time for our heating service this fall.read more
Carl Mendez
00:32 16 Apr 21
I had called several other companies first and neither of them came after, I set an appointment with them. Called... Comfort Air and they sent a tech within 30 minutes! Daniel did a complete dignostics and shared pictures of what he found. Gave me some options and scheduled a follow up for his Supervisor to come out. I would recommend Comfort Air to anyone who wants great and honest service.read more
simon uribe
19:38 15 Apr 21
On time and very professional, had all my answers to my questions and even more. The employee Rene was very... knowledgeable in his line of work. Also very informative of all other products the company’s has to offer as options. Rene was professional respectful and performed his work with quality. Highly recommend Rene and the company for any future work l.read more
Frances Garcia
23:32 09 Apr 21
Found a good deal on an A/C tune up with Home Depot, they work with Comfort Now. James came out on time. He looked at... our system, our system is split, part of it is in the attic & the other is outside.James explained all that was needed & was very thorough. Very happy & we are ready for this summer heat thanks to James! 👍read more
David Daniels
05:13 23 Mar 21
Comfort Now came out a couple weeks ago when my heater failed to kick on. A first tech couldn't find what was wrong... with it, thinking it was a loose wire. When the issue returned a couple days later, a second tech came out and said the main chip had bad solder connections and needed to be entirely replaced for around $700. Being moderately handy, I went up and checked out the board myself and couldn't see what he was saying so I called Grant's Heating and AC and got a second opinion. All my unit needed was a new capacitor and I was up and running for around $200. Comfort Now would have charged me $500 more and not fixed the problem. The techs were friendly and professional, but tried to up-sell me on various services and add-on equipment which I wasn't super stoked on. Regardless, Comfort Now got the diagnosis on my unit wrong and would have cost me a ton of money. I joined the service club over at Grant's. Sorry guys.read more
Jake Manning
23:49 16 Mar 21
These people are crooks. If one small part is worn out they will tell you the whole thing needs to be redone and charge... you a lot of money. Not only did I have a problem with them but my neighbor did also.read more
John U
02:49 17 Feb 21
Tommy Carroll at Comfort Now is a very professional tech that came out for a tune up service. He took pictures and... explained everything in detail of his findings . He advised of the system and was no pressure on any findings . He was very informative and courteous . The upmost professional service any company strives for. I recommend Comfort Now Air , I give them a 10 + out of 10 . Thank you Tommy and Comfort Now.read more
Wynona Byer
20:58 12 Feb 21
Daniel arrived on time. He did a tune up on my central unit.. He was very helpful, patient and informative when... explaining what he was going to do. He took pictures of my unit and showed them to me to explain what needed to be done in the future. He showed me the current state of the parts of the unit. Some were starting to show rust and would need to be serviced or replaced. He gave me 3 or 4 different options for work that needed to be done to keep the unit in good working condition. It is a 10 year old unit. He never pressured me on what to do but was was very helpful. As a result a choice was made for work to be done and he will be back next week to complete it. Thank you Daniel!read more
Elvin Valenzuela
04:28 10 Feb 21
My mother referred Comfort Now to me after getting great service from Comfort Now. Daniel came out today to conduct a... check of my 2 units. Daniel did a great job and a excellent job of explaining my units needs. He was very professional and knowledgeable of his profession. Thanks for a job well done and I will be referring Comfort Now to family and friends.read more
Susan Alcorn
02:25 05 Jan 21
Their technician Tom C. did what I call an exam of our unit. He was honest and forthright with us about what was wrong,... took photos and explained everything to us. Offered options and was considerate of our budget. I appreciate how responsive this company is. Yesterday evening I sent a request by way of FB and they had a tech. here this afternoon. Josie was very nice and helpful as was the dispatcher. I couldn't be happier. And Tom wore a mask as did we. Putting health first. Awesome!read more
Jason Castillo
01:11 31 Dec 20
Daniel arrived to clean our heating unit and diagnose an unusual noise coming from it. He was able to fully explain... what was done and what needed to be done with words and pictures. Daniel was also patient and informative with questions. I am very satisfied with this service and will be using them again for the A/C maintenance in the summer!read more
Erin Aubert
20:20 12 Dec 20
We used Comfort Now to have our heating system inspected. We are tenants and it had been a few years since it as... serviced. Rene Maldonado was our technician and he was very thorough and professional. He was on the roof inspecting the system for quite sometime and when he came down, he had recommendations for parts needing replacement, which is to be expected on an 18 year old unit. He had a ton of pictures as well and explained to me what the parts were and why they needed replacing. I feel he was very honest as well. We will call to have those repairs done soon and will use them in the futureread more
Vicky Deighton
22:47 10 Oct 20
had my roof replaced. they had to disconnect the heating ventilation to install. was concerned about the... re-attachment and possible debris in furnace. The technician, who's name was Daniel, was on time, polite, and very courteous. I expressed my concerns and he understood completely. He was very knowledgeable and did in fact find debris in the furnace motor. I was and am completely satisfied. Would recommend this company to anyoneread more
deb levi-ox
22:26 15 Sep 20
The technician was polite, professional and thorough. He took photos of issues on the ac unit explaining it all. Very... kind.UPDATE:Day 1: Daniel responded to our non working ac and blown breakerDay 2: John came out and gave us our optionsJanet in the office set up all the appts and communicated with us wonderfully.Daniel has finished all the repairs, cleaning and installed a new breaker. The unit is up and running at a great price. We never felt pressured to buy a new unit even though ours is aged considerably. The humanity this team exhibited was exceptional which exceeds just repair. They are genuinely kind. I have listed their names because they each deserve credit for how they did their job providing us a service.If you read reviews, I hope you are reading this one. I know I read reviews before I called them. They deserve the 5 stars and more.- D. Oxley 09/2020read more
